Boston, MA – April 2021
/ Newsmaker Alert / Delaware
North announces that Timothy
Townsell has been promoted to senior vice president of business operations
at TD Garden. Townsell will report to Amy
Latimer, president of TD Garden.
| In his new role, Townsell will develop strategies to support and drive business results for operational excellence, including facility management, capital projects and guest service; maximizing the event schedule; leveraging innovative technology initiatives and positioning the business as an industry leader. He will be responsible for developing and managing all operational functions and personnel related to client satisfaction, retention and maximization of guest experience, and will serve as a key contact for both Delaware North Sportservice at TD Garden and The Hub on Causeway. Townsell brings more than 15 years of operational and managerial experience in sports and entertainment to his elevated role. He most recently served as Sportservice general manager of TD Garden, where he led the arena’s Sportservice team in operational excellence, created innovative food and beverage concepts and continued to champion the highest service standards. Prior to his time at TD Garden, Townsell was the general manager of Levy Restaurants at Boston Convention and Exhibition Center and the John B. Hynes Convention Center. Townsell is a graduate of the Cornell School of Hotel Administration. His industry achievements include numerous awards from Levy Restaurants and PCMA’s Convene Magazine, Best in Show: Food and Beverage. About
TD Garden
Media
Contact:
About Delaware North Delaware North is a global hospitality and entertainment company founded in 1915 and owned by the Jacobs family for more than 100 years. Delaware North operates at high-profile places such as sports and entertainment venues, national and state parks, cultural landmarks, destination resorts and restaurants, airports, and regional casinos. Our associates are dedicated to delighting guests by creating the world’s best experiences. Delaware North serves millions of guests each year in the sports, travel hospitality, restaurant and catering, lodging, gaming, and specialty retail industries. Learn more about Delaware North at www.DelawareNorth.com. Facebook
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