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Mobius
Vendor Partners’ President Tapped to Moderate
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TCPA
Contact Center Compliance Summit
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Creator of CustomerCount®
Bob Kobek
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Selected for March
2019 Event in Scottsdale
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Indianapolis,
IN – February 2019 / Newsmaker Alert / Mobius
Vendor Partners (MVP), the well-known business process design, management
and performance improvement company and creator of CustomerCount®
feedback system, announces that MVP president, Bob Kobek, will be the moderator
for the 2019
TCPA Summit to be held in Scottsdale Arizona March 11-12 at Gainey
Ranch Hyatt Regency.
Organized
by the Contact Center Compliance the summit will examine ambiguous terms
in the law, rapidly changing technology and what it calls “astronomical
settlements which continue to fuel the explosive growth in TCPA (Telephone
Consumer Protection Act) litigation.”
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Speakers
sharing innovative thoughts on protecting contact center business in 2019
include Christine Reilly (Partner, Manatt, Phelps & Phillip), Eric
Troutman (Attorney, Squire Patton Bogs (US) LLP) and Peggy Daley (Director,
Berkeley Research Group).
With
over 30 years working with contact centers, telemarketing and marketing
organizations, and the creator of CustomerCount – Bob Kobek is also a talented
moderator who, with his depth of expertise, knows how to keep a conference
moving along while ensuring speakers share fresh quality content to help
attendees learn how to maximize their results while staying within the
complicated compliance guidelines which change nearly every year.
Many
of the summit attendees use the CustomerCount cloud-based Enterprise Feedback
Solution to provide them with real-time data through robust customized
reports.
About
Mobius Vendor Partners
Founded
in 1999, Mobius Vendor Partners
(Mobius) is a business process design, management and performance improvement
company with personnel committed to excellence in assessment and deployment.
We help our client organizations increase efficiency and effectiveness
to gain positive, bottom line impacts. At Mobius, we provide solutions
whose immediate or forecasted impacts are measurable in quantitative and/or
qualitative terms. We work with our clients to identify the key performance
indicators related to our solutions and develop processes/systems for effective
reporting.
About
CustomerCount®
CustomerCount
is a feature-rich, cloud-based survey solution providing intuitive real-time
reporting and detailed dynamic data gathering capabilities to support process
improvement efforts, build customer loyalty and improve ROI. CustomerCount
was initially designed for the hospitality and contact center industries
and is now used by organizations across numerous different vertical markets
and industries. For more information, visit
www.CustomerCount.com
or call 317-816-6000, follow them at LinkedIn/CustomerCount
on Twitter @CustomerCount
or Facebook.com/CustomerCount.
Contact
Center Compliance
Contact
Center Compliance simplifies TCPA and DNC compliance with a single
platform. Their trusted suite of cloud-based compliance solutions enable
companies to easily adhere to the latest DNC and TCPA regulations in an
easy to implement and cost effective manner.
Contacts:
Bob
Kobek
CustomerCount
317-816-6000
ext 100
or
Georgi
Bohrod, RRP (Media)
GBG
& Associates
619-255-1661 |
