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Las
Vegas, NV – March 2021 / Newsmaker Alert / ResortCom,
a pioneer in providing servicing solutions for the timeshare and vacation
ownership Industry, announces that Michael Flannery has joined its leadership
team as Vice President of Information Technology.
|
 ResortCom
provides a full suite of timeshare management software, financial services,
member services, reservations and contact center solutions to the hospitality
industry enabling clients to grow more rapidly.
Michael
began his career in the U.S. Air Force as a Computer Systems Operation
Specialist. From there he went on to join the team at the Mirage Hotel/Casino.
More recently he worked with Litigation Services Corporation (Las Vegas),
integrating 22 disparate companies to one unified organization, including
workstation, network website, telephony, and mobile technologies. He deployed
the company’s first enterprise level endpoint protection solution and inventory
tracking system for IT and Trial equipment.
In
addition, Michael serviced at the Chief Information Officer at Crawford
Coin and Green Valley Grocery (Las Vegas), where he developed and administered
gaming applications, on-demand gaming performance reports, automated imports
into the accounting system and advanced cash tracking auditing and reconciliation.
He pioneered, planned, and deployed an upgraded company ERP solution to
improve the financial reporting and streamline user interaction.
Dennis
Morrissey, COO of ResortCom reflects that, “Michael also brings a depth
of call center experience to ResortCom. During his seven year tenure managing
two 800+ user call centers Michael developed an application to standardize
call details and improve agent performance. His knowledge in the contact
center arena will serve ResortCom very well.”
“We
are excited to welcome Michael to our team. He brings an excitement and
energy to his new role which, along with his broad-based skill set, will
continue to drive improvements in our systems and technologies,” said Dennis
Hershey, CFO of ResortCom.
For
more information about ResortCom,
email info@resortcom.com or call
702-263-9650.
About
ResortCom
ResortCom
provides timeshare management software, financial services, and call center
solutions to the hospitality industry. Our full suite of client services
includes innovative contact center solutions, reservations, member services,
and financial services, enabling our clients to grow at a quicker pace.
As the most established provider of member services exclusively to the
hospitality/timeshare industry, we are ready to be your partner, helping
you achieve exceptional results with rock solid security.
Company
Contact:
Dennis
Morrisey
702-263-9650
Media
Contact:
Georgi
Bohrod, RRP
619-255-1661 |
