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Aspen
Earns Professional
Practices
Management System Certification from ACA
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Brooksville,
FL & Grand Junction, CO – September 2014 / Newsmaker Alert / Aspen
National Collections, the timeshare/shared ownership industry’s premier
collection agency, is now a Professional Practices Management System Certified
Agency. ACA International (ACA), the world’s largest international trade
association for debt collection companies, notified Aspen that they successfully
completed the process to become Certified through the ACA Professional
Practices Management System (PPMS) program on Sept. l, 2014.
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 “Of
the approximately 4,100 collection agencies in the US, less than one percent
have this designation,” observes Aspen’s Arthur “Buzz” Waloch. “I’m proud
to say, we are the ONLY agency in the timeshare business that is ACA PPMS
certified.”
To
become certified through ACA’s PPMS program, a collection agency must complete
a rigorous application and audit process. Certified agencies must meet
program requirements including developing an individualized professional
practices system of management for their agency, creating supporting documents
such as a company manual and submitting specific business records to an
independent auditor to assure compliance with the program’s high standards
for collection agency operations. Periodic audits are conducted for an
agency to maintain their certified status.
Agencies
certified through the ACA Professional Practices Management System are
dedicated to professional business practices and quality assurance and
are therefore highly qualified to provide credit grantors with the expert
collection services needed in today’s competitive business world.
About
Aspen National Collections
Aspen
National Collections is a national agency with specialized expertise in
consumer debt collections activities for companies involved in timeshare
or vacation ownership resorts. Professional collectors are carefully trained
in reminding owners/members of the value of their vacation purchase. They
are skilled at performing their work in a firm, assertive manner, while
adhering to Aspen National’s commitment to high ethical standards. Aspen
customizes collection programs to fit the resort’s needs and prides itself
on working every account to the fullest. For more information, contact
Buzz Waloch at 760-840-9678, buzz@aspennational.com
or David Combs at 970-250-6592, dcombs@aspennational.com.
Visit AspenNational.com
for more information.
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 About
ACA International
Founded
in 1939, ACA International has approximately 5,000 members, including third-party
collection agencies, attorneys, credit grantors and vendor affiliates.
Headquartered in Minneapolis, ACA International serves members in the United
States, Canada and 58 other countries worldwide. For more information visit
their Web site at www.acainternational.org.
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Media Contact:
Sharon
Scott, RRP
for Aspen
National Collections
SharonINK
PR & Marketing
310-923-1269
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