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This award recognizes both an outstanding Customer Engagement Professional (CEP) and the Professional Association for Customer Engagement® (PACE) company for the individual’s performance during the 2017 calendar year. Two trophies will be presented: One for the company and one for the individual CEP.
Nominations focused on the exceptional performance of team members who have contributed to the success of the company. Areas of contribution were across multiple channels including phone, email, and click to chat, and/or any customer contact.
Companies who were selected as finalists were:
to Robert Kobek, President of CustomerCount, the nomination process included
completing a nomination survey to compile the nominee’s qualifications
and qualities. “Our online feedback system measures and reports customer
feedback through branded, customized online surveys, and this system can
be utilized in numerous ways – the software applies to any industry – including
an efficient method in determining a winner for this special award.”
CustomerCount is a feature-rich, cloud-based survey solution providing intuitive real-time reporting and detailed dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve ROI. CustomerCount was initially designed for the hospitality and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit www.CustomerCount.com or call 317-816-6000. Follow them at CustomerCount.com/blog on Twitter @CustomerCount or Facebook.com/CustomerCount.