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Time
to Submit Applications for CustomerCount®
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Customer
Engagement Professional Resort Trades Award
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Annual
Award Contest Celebrates Resort Managers,
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General
Managers and Assistant Managers
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Indianapolis,
IN – October 2017 / Newsmaker Alert / Nominations
for the CustomerCount®
and Resort Trades magazine
annual “Customer Engagement Professional Award (CEP)” are open
online. Now is the time to submit nominations of resort managers, assistant
managers, front desk personnel—individuals who exemplify customer engagement
within the timeshare resort/hospitality industry.
Nominations
will be open until November 2017 and the winner will be announced in January
2018.
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 The
nomination process includes completing an online nomination survey to measure
the nominee’s qualifications and qualities. The survey is powered by CustomerCount’s
software.
Nominations
should focus on the performance of customer facing individuals who have
contributed to the success of the company in an exceptional manner. Areas
of contribution may be extraordinary interactions with members/guests;
remarkable improvements in on-site ratings of the resort; innovative training
techniques and outstanding social media mentions and reviews. Nominations
must include detailed insight regarding the leader’s performance and contribution
showing how the nominee’s efforts and achievements have significantly impacted
the team, company, and/or community.
“We
collaborated with Resort Trades in designing an award program which
directly focuses on the customer engagement professionals who are on the
front lines every day, working with owners, members and guests to make
their vacation stays enjoyable and seamless,” said Bob Kobek, President
of CustomerCount. “These hard-working employees put the ‘hospitality’ in
vacationing and they deserve to be acknowledged.”
The
winning manager and their company/resort will be profiled in the February
issue of Resort Trades. Two trophies will be presented; one for
the company and one for the individual CEP.
Sharon
Scott Wilson, publisher of Resort Trades said, “We pride ourselves
on communicating important issues to resort managers and resort staff.
Honoring these important team members is one way we acknowledge the importance
of positive customer engagement at the most primary level.”
To
submit a nomination, visit www.ccceprtaward.com.
About
CustomerCount
CustomerCount®
is a feature-rich, cloud based survey solution providing intuitive real-time
reporting, fast turnaround on requested updates, and detailed and dynamic
data gathering capabilities to support process improvement efforts, build
customer loyalty and improve your bottom line. Developed and managed by
Mobius Vendor Partners, CustomerCount was initially designed for the timeshare
and contact center industries and is now used by organizations across numerous
different vertical markets and industries. With TripAdvisor® and Onsite
Service Requests fully integrated into the system, CustomerCount can measure
the entire customer experience from initial marketing contact to post stay.
For more information, visit www.CustomerCount.com
or call 317-816-6000. Follow them at CustomerCount.com/blog
on Twitter @CustomerCount
or Facebook.com/CustomerCount.
About
The Resort Trades
Resort
Trades is distributed monthly to every resort in the U.S., as well
as to a subscriber-base of senior-level executives at development, management
and timeshare-related travel companies. Resort Trades offer display
advertising, classified advertising, directory listings, as well as monthly
industry news and press releases, global analysis articles and in-depth
interviews with industry professionals and business leaders. For more information
visit www.ResortTrades.com.
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Contacts:
Bob
Kobek
CustomerCount
317-816-6000
ext 100
or
Georgi
Bohrod (Media)
GBG
& Associates
619-255-1661 |
