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CustomerCount®
Teams with John Locher
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Vacation
Ownership Professional Onboard to Educate Marketplace
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About Worldwide
Research Analytics Program (WRAP)
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Indianapolis,
IN – November 2018 / Newsmaker Alert / CustomerCount®,
the cloud-based customer feedback management system, which recently launched
WRAP (Worldwide Research Analytics Program),
has teamed with John Locher, RRP, founder of Locher
& Associates. Locher and Associates is a project services firm
specializing in lifecycle marketing including customer acquisition, engagement,
retention and efficiencies, plus timeshare industry vendor solutions, and
business development.
|
 Best
known for its comprehensive and robust top-level, quantitative reporting
suite, CustomerCount is forging new paths in analytics and practical data
usage.
While
CustomerCount’s WRAP is specially tailored to address clients’ strategic
and tactical priorities, other clients are finding value with the integration
of information in marketing, sales, and reservation measurement. Others
are receiving valuable data that measures their NPS (Net Promoter Score),
housekeeping checklists and even branding consistency. Text messaging is
also convenient on the robust platform which is available in 40 different
languages.
Robert
A. Kobek, RRP, CustomerCount’s president, says, “We want to ensure that
our colleagues and potential clients understand the depth of our survey
and analytic capability. John is the ideal professional to educate our
marketplace about all the tools and analytical benefits that CustomerCount
provides for making informed decisions that add to profitability.”
Both
Robert Kobek and John Locher will be attending the 2018 Fall Conference
of the American Resort Development Association (ARDA) in Washington D.C.
November 7-9.
To
learn more about CustomerCount and/or to make an appointment to learn about
WRAP, contact Bob Kobek
or John Locher.
About
CustomerCount®
CustomerCount
is a feature-rich, cloudbased survey solution providing intuitive real-time
reporting, fast turnaround on requested updates, and detailed and dynamic
data gathering capabilities to support process improvement efforts, build
customer loyalty and improve your bottom line. Developed and managed by
Mobius Vendor Partners, CustomerCount was initially designed for the timeshare
and contact center industries and is now used by organizations across numerous
different vertical markets and industries. For more information, visit
www.CustomerCount.com
or call 317-816-6000. Follow them at CustomerCount.com/blog
on Twitter @CustomerCount
or Facebook.com/CustomerCount.
About
John Locher
John
Locher has actively served the vacation ownership industry with integrity
since 2002. John is a founder of RedWeek.com and formerly Vice President
of Marketing. There he was instrumental in creating the brand and growing
the rental and resale marketplace that now has over 2.3 million subscribers
and an A+ BBB rating. John was Vice President of Marketing for Classmates.com
and since the mid-90s has worked building online content and membership
conversion communities. He is passionate about the Olympic Games and loves
determining client’s project needs through ideation to measurable objectives,
and from tactical launches to category leadership.
Clients
have included companies like Katana Software, Brand Tango, TrackResults,
Triton Timeshare Software, Oombaga, DAE (Dial An Exchange), ResorTime.com,
SellMyTimeshareNow.com, SweetMetrics.com, and SpiritQuestTours.com. John
is a Registered Resort Professional (RRP), American Resort Development
Association’s highest level of recognition.
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Contacts:
Bob
Kobek
CustomerCount
317-816-6000
ext 100
or
Georgi
Bohrod, RRP (Media)
GBG
& Associates
619-255-1661 |
