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Lake
Placid’s iconic Mirror Lake Inn Resort and Spa receives
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AAA
Four Diamond Award for the 34th straight year
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Inn’s accompanying The View
Restaurant secures
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AAA Four Diamonds for 11th year
in a row
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Lake
Placid, NY – June 2018 / Newsmaker Alert / Ed Weibrecht could not have
been happier as he addressed the staff of the
Mirror
Lake Inn Resort and Spa on Thursday (June 14) at the annual staff
meeting.
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First,
James Phelps, President and CEO of AAA Northway, had arrived to present
Ed and his staff with the prestigious AAA Four Diamond Award of Excellence
for the 34th consecutive year. In addition, the Inn’s The
View Restaurant was acclaimed with the same achievement for the
11th straight year.
To
add some perspective to the hotel’s status among AAA members, there are
only 90 AAA Four Diamond lodges in all of New York State. The Mirror Lake
Inn’s streak of 34 is the second longest in the state, topped only by The
Carlyle in Manhattan.
Also,
just 158 properties in the entire country have held the Four Diamonds for
over 25 years.
Weibrecht,
and his wife Lisa, have more reasons to be elated with these latest achievements:
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In Lake
Placid, the Inn, The View and the Spa all hold the number 1 spot for lodging,
fine dining and spa, respectively, according to the latest rankings on
TripAdvisor.com.
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Taste
Bistro and Bar, adjacent to The View, and the Cottage Café on Mirror
Lake, are both ranked in the top 10 among 76 establishments.
Over the
years, the Weibrechts have been asked how this has been sustained for more
than three decades.
“We’re
only number one because you made us number one,” he told some 150 staff
members at the recent meeting. “What brings it together are you and your
efforts. This place doesn’t become special until you put your love and
energy into it. Our guests expect a lot more and that comes from you. The
staff is like family to us and it’s the heart of our success.”
Later
in the gathering, as Phelps brought the AAA awards to the podium, he also
delivered “the view” from his organization.
“I
see a lot of familiar faces and I see your passion for helping others,”
he remarked. “Ed and Lisa are fortunate to have you. AAA is also a beneficiary
of that.
“I
hear it all the time from the members I talk to. They love coming here.”
For
the better part of 40 years, the Mirror Lake Inn has asked every guest
their honest opinion through the use of comment cards. Yes, there are specific
questions about the guest experience that are included, but there is also
room for the Inn’s visitors to wax as honestly as they’d like.
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A
recent sampling includes:
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“This
is the cleanest hotel I’ve ever been in.”
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“The spa
staff is remarkable.”
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“The staff
is genuinely happy to see us and immeasurably courteous.”
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“Your
service and hospitality set you apart from other hotels.”
Now, as
the Mirror Lake Inn embarks on another busy summer season of offering an
authentic Adirondack experience, guests will find a luxe property that
presents a private beach with complimentary boating, a small fleet of bicycles
to rent, free use of a tennis court and a heated outdoor pool with a spectacular
lake and mountain views.
But
there will also be some “newcomers” around this homestead. The Weibrechts’
middle son Andrew, a winner of Olympic silver and bronze medals in alpine
skiing, retired after the Winter Games in South Korea. Now, among his new
activities, he will take more active roles in hotel marketing and being
available to fish and ski with resort guests.
Adding
to the hotel’s family-is-everything theme, Andrew and wife, Denja, are
about to welcome their second daughter into the world and sister to two-year-old
Adalina, thus injecting some new excitement into this time-honored property.
To
that extent, we wouldn’t be surprised if one day in the future, the two
toddlers don’t end up in that audience of 150, listening to grandpa speak
to the staff, just before receiving a 50th consecutive AAA Four Diamond
Award.
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About
the Mirror Lake Inn
The
AAA Four Diamond Mirror Lake Inn Resort and Spa (www.MirrorLakeInn.com)
is a luxury lakefront resort, offering its’ guests an authentic Adirondack
experience. The Inn, rated Four Diamond for 34 consecutive years, offers
both Four Diamond world-class cuisine and casual dining options, with impeccable
service amid awe-inspiring views. Only one other property in New York (located
in Manhattan), has maintained the Four Diamond designation longer than
Mirror Lake Inn. It is the only property in Lake Placid that combines Four
Diamond lodging and dining. The Inn’s renowned Lake
Placid spa pampers the body and refreshes the mind with a comprehensive
menu of services. The Inn is conveniently located one block from the restaurants
and shops on Main Street in Lake Placid.
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Media
Contact:
Mirror
Lake Inn Resort and Spa
Sandy
Caligiore
518-302-3086 |