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Resort Trades - April 2020 PDF Issue: What Can Timeshare Resorts Learn from the Coronavirus? by Sharon Scott Wilson
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Resort Trades - April 2020 PDF IssueCrossville, TN – April 2020 / Newsmaker Alert / Should you contact guests and request that any who have traveled to areas impacted by COVID-19 to postpone their visit to your resort? What advisors such as legal counsel or CPA firms should you engage at this time and why? How about employee travel restrictions in the first place…what’s legal and what’s not? What are your plans to enable remote work capability for members of your back office team? How are you handling emergency communications should you discover your team and/or guests may have been exposed to the virus?

Hopefully, by the time you read this, the Coronavirus scare will be under control and our initial panic will have dissipated. But until then, resort operators are correct to take the situation very seriously (and rightfully so). Typically, a manager will already have an existing documented strategy enumerating the steps to be taken in case of emergencies. If you haven’t done so already, I’m sure you’re reviewing your plan now to ensure that pandemics are included in it, along with fire, weather, earthquake, terrorism, and other threats.

What is Being Done?

The law firm of BakerHostetler recently offered a webinar to help employers manage their businesses in the face of a potential crisis. “To assist their clients with pertain to legal, regulatory and general practical issues, law firm BakerHostetler has established a COVID-19 Employment Issues Taskforce,” we were told.

The webinar was very thorough. It was led by Jay Krupin, the firm’s National Labor and Employment practice team leader for industry sectors who was joined by other members of the BakerHostetler COVID-19 Employment Issues Taskforce. The hour-long session was packed with information as the team discussed guidelines issued by the EEOC and OSHA, as well as employee rights under the NLRA.

“With reported cases of COVID-19 (Coronavirus disease - 2019) in the United States and the Trump administration's declaration that the virus is a public health emergency, employers need to know what they may, or must, lawfully do to keep their workforce safe while continuing operations,” says a Baker Hostetler spokesperson.

“Employers are asking many questions. What steps should I take to prevent the spread of the virus in our workplaces? What travel restriction may I impose on employees? Can I require employees who have traveled abroad to work from home? What are the legal or regulatory guidelines that need to be considered? How do I determine whether FMLA or other leave laws apply? What about OSHA requirements?” The seminar did much to address these questions.

Resort Trades Doing Our Part

In an effort to help address the crisis, Resort Trades will seek out articles pertaining to the resort industry on the topic. We hired our New York-based author and business writer Philip Perry to produce one of the first of these. Check out "Surviving COVID-19," which appears on page 20. Says Perry, “Resorts face daunting operational challenges when the rapid spread of COVID-19 causes employees to call in sick and customer counts to dwindle. To reduce workplace disruptions, managers can take steps to maintain virus-free business environments.”

In the weeks and months to come we will be on the lookout for informative, resort-oriented articles that might help managers and resort operators protect their team members, as well as their owners and guests. Be sure to visit www.ResortTrades.com for further updates as they become available. On behalf of the team at The Trades Publishing Company, we are praying for all of you and wish you well! (read more here)

About The Trades Publishing Company’s Resort Trades Properties
Produced by The Trades Publishing Company, which is based in the greater Knoxville, Tennessee area, each of the three Resort Trades properties – Resort Trades magazine, ResortTrades.com, and Resort Trades Weekly – strive to provide an enormous volume of informative, original content to assist professionals in the resort/vacation industry to operate more efficiently, raise revenues more effectively, and make better-informed buying decisions.

The company’s Digital Media division is focused on creating valuable SERPs (Search Engine Result Pages) to elevate awareness of our advertisers through ResortTrades.com, the eNewsletter Resort Trades Weekly, and use of social media.

The Trades welcomes editorial submissions and Best Place to Work suggestions on the part of our readers, which may be sent to Sharon@TheTrades.com. Have a topic in mind you’d like one of our writers to address? Call Sharon at 310-923-1269. www.ResortTrades.com.

Contact:
Resort Trades
Sharon Scott Wislon, RRP
Publisher
310-923-1269

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Publishing Dates: 04/02/20 – 06/02/20
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