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TSA
Solutions Expands in North America
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Hotel Upselling
Leader Adds Key Executives in the Northeast and Western U.S.
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Minneapolis,
MN – September 2015 / Newsmaker Alert / TSA
Solutions, the worldwide leader in hotel upselling solutions, announced
its expansion in North America, adding executives with a total of more
than 40 years hospitality experience to expand the business and manage
key accounts across the United States and Canada.
The
appointments are:
-
Roseann
Aversa – Director of Business Development, East Coast & Canada
- in New York City
-
Oliver
Deubel – Director of Business Development, West Coast & Hawaii
- in Los Angeles
Klaus
Kohlmayr, TSA’s Chief Commercial Officer, said, “We are proud to announce
our ongoing expansion in North America under the auspices of two seasoned,
creative professionals, both of whom bring distinctive leadership skills
to the further development of TSA’s business.” “We see tremendous growth
in the number of partner hotels due to the significant incremental revenues
we are delivering through upselling, and Oliver and Roseann will be an
integral part of TSA’s continued expansion.”
Drawing
on its track record of helping hotels in all markets generate measurable
and sustainable increases in incremental revenue and RevPAR, TSA provides
partners with specially designed programs that range from empowering the
hotel team with Front Desk Upselling programs that build additional profits,
to identify opportunities and threats to maximize upsell potential. By
strengthening employee skills and implementing a focus on selling premium
room types, properties such as the Chelsea Hotel Toronto are able to obtain
substantial increases in both ADR and RevPAR – In
Just a Month, Chelsea Hotel Toronto Doubles Upsell Revenue After Implementing
TSA Solutions’ Front Desk Upselling.
With
nearly 1,000 hotel partners in 60 countries around the world, TSA Solutions
is committed to forming long-term working relationships that result in
mutual success. TSA’s Front Desk Upselling programs combine proven training
techniques with daily and monthly performance measurement tools, reports
and monthly planning and strategy meetings, to ensure ongoing success and
high ROI. A dedicated TSA Performance Consultant stays engaged for the
duration of the partnership – both onsite and remotely.
About
Roseann Aversa
Roseann
Aversa has more than twenty-five years of hospitality management experience
with some of the most distinguished brands in the industry. Most recently
she was Director of Global Sales North America for Rocco Forte Hotels.
She held similar positions at Langham Hotels International and Raffles/Swissotel,
and Taj Hotels. She has served as a Regional Manager at Fairmont Hotels,
and held management positions at properties including the Omni Berkshire
Hotel, The Roosevelt Hotel and the Doral Arrowwood. Roseann is active in
numerous industry and philanthropic organizations. She received a degree
in Hotel/Restaurant Management from the New York City College of Technology
at CUNY.
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Roseann
Aversa and Oliver Deubel
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About
Oliver Deubel
Oliver
Deubel brings diverse experience in all phases of hospitality sales, management
and operations. He founded OMD Solutions, a firm specializing in hospitality
sales and marketing, operations, distribution and development. Prior to
that, he held progressive management positions at Luxury Link Travel Group.
He also held sales, marketing and front office roles at Viceroy Hotel Group,
Hilton Worldwide, One & Only Resorts, and Villa Hotels. He was educated
at the University of California, Los Angeles, and the University of Mannheim.
For
more information about TSA Solutions, please visit www.tsa-solutions.com.
About
TSA Solutions
TSA
Solutions is the worldwide leader in hotel upselling solutions. TSA helps
nearly 1,000 hotel partners in 60 countries achieve measurable and sustainable
increases in incremental revenue and RevPAR - capturing more than $200
million USD in annual incremental revenue, with an average ADR increase
of 2%. With no upfront investment cost for the majority of its programs,
TSA’s technology, training, and performance management tools also supports
hotels’ efforts to increase guest satisfaction and boost personnel retention.
TSA
is also building intuitive new technology applications to drive business
for hoteliers, as it helps them adapt to rapidly changing marketplace conditions.
TSA
continues to evolve its solutions to support hoteliers in capturing even
more incremental revenue, with programs in reservations, sales, restaurant/bar.
Founded
in 1987, TSA Solutions is headquartered in Singapore and maintains operations
throughout Asia-Pacific, the Middle East, Europe and North America.
Press
Contact:
Marjorie
Gonzalez
TSA
Solutions
Michael
Frenkel
MFC
PR
212-808-6559 |
